Privacy Policy

Effective Date: [Insert Date]

At SoftShine Mart (https://softshinemart.com ), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or make purchases from our store.

1. Information We Collect

We may collect the following types of personal and non-personal information: a. Personal Information Full name Email address Phone number Billing and shipping address Payment information (processed securely via third-party payment gateways) Account login credentials (if applicable) b. Non-Personal Information Browser type and version Device information IP address Pages visited Time spent on site Referral source

2. How We Use Your Information

We use the information we collect for the following purposes: To process orders and deliver products To improve our website and customer experience To send order confirmations, updates, and marketing emails (with your consent) To respond to inquiries or customer service requests To prevent fraudulent activities and ensure website security

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share information with: Service providers: such as payment processors, delivery companies, and hosting providers. Legal authorities: if required by law or to protect our rights, property, or safety. Analytics tools: such as Google Analytics, for site performance and usage tracking (non-personal data).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to: Maintain session state Store preferences and cart items Analyze user behavior on the site You can control or delete cookies through your browser settings. However, disabling cookies may affect site functionality.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data: Encrypted payment gateways (we do not store credit/debit card details) Secure HTTPS encryption Firewalls and server protections We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

6. Your Rights

Depending on your location, you may have the right to: Access your personal data Correct inaccurate information Request deletion of your data Withdraw consent for marketing communications To exercise your rights, contact us at support@softshinemart.com .

7. Third-Party

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware that a child has provided us with personal data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.